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Terms & Conditions

Terms and Conditions for Using The Detailing Society Website:

  1. Acceptance of Terms: By accessing and using The Detailing Society website (, you agree to abide by these terms and conditions.

  2. User Responsibilities: Users are responsible for ensuring the accuracy and legality of the information they provide on the website. Any misuse or unauthorised access may result in termination of access.

  3. Intellectual Property: All content, trademarks, and intellectual property on the website are owned by The Detailing Society. Users may not reproduce, distribute, or use any content without explicit permission.

  4. Privacy Policy: The Detailing Society is committed to protecting user privacy. Personal information collected will be used in accordance with our Privacy Policy.

  5. Third-Party Links: The website may contain links to third-party websites. The Detailing Society is not responsible for the content or practices of these external sites.

  6. Booking and Payments: Booking for services on the website is subject to availability. 

  7. Email Communication: Users providing their email address ( for communication purposes understand and agree to receive emails related to bookings, promotions, and updates from The Detailing Society.

  8. Cancellation and Refund Policy: Details regarding cancellations and refunds for services booked through the website can be found in our separate Cancellation and Refund Policy.

  9. Changes to Terms: The Detailing Society reserves the right to update these terms and conditions without prior notice. Users are encouraged to review this page regularly for any changes.

  10. Contact Information: For enquiries or concerns regarding these terms and conditions, users can contact The Detailing Society at

Refund and Payments Policy:

Refunds: Due to the specialised and intricate nature of our car detailing services, The Detailing Society does not offer refunds on completed services. We commit to delivering the highest standards in every detailing project, and our no-refund policy ensures that we maintain the quality and integrity of our work. We encourage customers to thoroughly discuss their requirements and expectations before availing our services to ensure a clear understanding.


  1. Online Payments:

    • We accept secure online payments through our website. Payment methods include credit/debit cards, Apple Pay, and PayPal.

    • All online transactions are processed through trusted and encrypted channels to ensure the security of your financial information.

  2. In-Store Payments:

    • Payments can also be made in-store at our unit in Peterlee. We accept cash, credit/debit cards, Apple Pay, and PayPal.

    • Our team is available to assist you with the payment process and answer any questions you may have.


By availing our services, you acknowledge and agree to abide by our refund and payments policy. If you have any concerns or enquiries, feel free to contact us at Thank you for choosing The Detailing Society for your car detailing needs.

By using our website, you acknowledge that you have read, understood, and agree to these terms and conditions.

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